We broke down how to complain to a cruse line in two sections.

  1. Cruise lines we have current reporting on – This is where we have reporting from BBB our own reviews or reviews from other review sites.
  2. Cruise lines we have only the website address – This list is for cruise lines without proper BBB accounts or reviews for the line are so scarce we can only offer the web address.  To make a complaint you will need to visit the site and find the contact page or the terms and conditions pages.   Not all cruise lines make it easy to submit complaints.

Here are cruise lines we have current reporting on:

American Cruise Line
Carnival Cruise Lines
Grand Celebration Cruises
Celebrity Cruises
Costa Cruise Line
Cunard Line
Disney Cruise Line
Holland America Line
MSC Cruises
Norwegian Cruise Line
Oceania Cruises
Princess Cruises
Royal Caribbean Cruise Lines
Seabourn Cruises
Tauck-Tours Cruises
Uniworld Boutique River Cruise
Viking River Cruises

Cruise Lines without current reporting (Website Links) :

American Queen Steamboat
BC Ferries Victoria Canada
Crystal Cruises
Entertainment Cruises
G Adventures – M/S Expedition
Hornblower Cruises NY
Hornblower Cruises SD
Hurtigruten Cruises
Pearl Seas Cruises
Regent Seven Seas Cruises
Silversea Cruises
Spirit Of Baltimore Cruises
Spirit of New York Cruises
St Lawrence Cruise Lines
Washington State Ferries
Windstar Cruises