Tauck Cruises Customer Review July 3, 2013

Tauck Cruises Customer Review July 3, 2013
Tauck Cruises Customer Review July 3, 2013

Passenger Complaint: Tauck Cruises Customer Review July 3, 2013 – “I was on a luxury river cruise and while boarding their tour bus had an accident because no one was there to assist the boarding. I had a severe injury to my leg and when we returned to the boat found that they didn’t have any first aid equipment. They gave me a plastic bag with ice cubes. A passenger the next day went to a pharmacy and bought disinfectants but it was too late. Infection had set in. I went to the Emergency Room in Monaco and they did the best they could. That was in April and now it is July, and I am still seeing a wound doctor. Tauck offered me $1000 voucher for another trip. I have sent them most of the bills I incurred and want to be reimbursed. I had accident insurance with Berkley and they will not pay either. I am out of pocket about $1000 plus all the pain and suffering.”

Tauck Cruises Response: None