Passenger Complaint: Celebrity Cruises Consumer Review July 27, 2017 – “I cruised on Celebrity from 5/14-5/21. On 5/16 I had developed symptoms of congestive heart failure and renal failure. On 5/17 the nurse called my room and asked my symptoms and after I stated them they asked if I had an history of heart disease. I said “no” as I am 37 and never had. Their response, without even examining or testing me, was to elevate my legs and feet. They didn’t even care to send me to the hospital while at port. Upon returning home I saw a cardiologist. The diagnosis was severe bilateral edema. Because no one examined me during the cruise I have no idea if I was experiencing CHF or Pulmonary edema. The cruise line asked for my medical reports and documents from my Dr. I sent the report and letter from my Dr and the cruise line then admitted that it was caused by their water (which I had been stating from the very start!).
