Viking River Cruises Customer Review June 9, 2018

Viking River Cruises Customer Review June 9, 2018
Viking River Cruises Customer Review June 9, 2018

Passenger Complaint: Viking River Cruises Customer Review June 9, 2018 – “Nice crew, BAD room – Nobody told us that rooms in the rear of the ship would be sub par due to engine noise and vibrations. We paid the same as people in the front of the engines. I complained and was told someone with Viking would get back to you, but a month later, no one called.”

Viking River Cruises Response: June 10, 2018 – “We appreciate you reaching out to us, John, and regret to learn of this disappointing experience. While we’re sorry to hear that you have not been contacted about this matter, we invite you to reach out to us directly at TellUs@vikingcruises.com. Once we receive your correspondence through that outlet, we will connect you with a seasoned agent who will contact you and address your concerns. We hope to hear from you there. John, and wish you well.”