Passenger Complaint: Carnival Cruise Line Passenger Review June 6, 2018 – “I paid CARNIVAL CRUISE LINES over $1,600 for excursions in the Eastern Caribbean. One of the excursions I purchased was a 1 hour helicopter ride over the rain forests, in San Juan. We paid $520 for this, and when we got off the ship the excursion people met us and took us for a 9 minute, YES 9 minute!!!, ride over the city of San Juan (NOT A 1 HOUR RIDE OVER THE RAINFOREST – A 9 MINUTE RIDE OVER THE CITY OF SAN JUAN). I complained to the excursion people and they couldn’t care less. I called Carnival after the cruise and they offered me a $25 credit per person TOWARDS A FUTURE CRUISE.
