MSC Cruises BBB Review April 13, 2018

MSC Cruises BBB Review Theft April 13, 2018
MSC Cruises BBB Review Theft April 13, 2018

Passenger Complaint: MSC Cruises BBB Review April 13, 2018 – “I had over $200 worth of items stolen from my room. I even reported it to customer service on the ship when I noticed items missing. They did nothing about it. I don’t trust MSC or their employees, especially those that clean the rooms. They need to do a better job screening their employees so that I don’t have criminals cleaning / entering me room. What a terrible experience. I would never recommend MSC cruises to ANYONE, unless they want their stuff stolen.I really would love for MSC to take ownership of this problem and replace my stolen items, but I doubt that will happen. MSC won’t even give me the time to respond to my emails. WORST CUSTOMER SERVICE EVER. WORST CRUISE LINE. NEVER AGAIN WILL I STEP FOOT ON AN MSC CRUISE.”

MSC Cruises Response: None