Celebrity Cruises Consumer Review February 17, 2018
Passenger Complaint: Celebrity Cruises Consumer Review February 17, 2018 – “Promised great ports and wildlife with visits to penguin rookeries. None of this happened. The boat had propulsion issues which had been identified for years. In fact, Celebrity had sued and won a considerable amount of money from the manufactures of their propulsion systems, but never fixed them. Therefore, they continue to operate ships that cannot make certain timetables and continue miss ports and disappoint their customers.
They offered us compensation for one port, but missed two and a half. They refused to allow anyone to cancel even though they knew in advance that they were not going to make certain ports. Very poor customer service. People on this cruise had saved all their lives and had travelled up to 30 hours to take this very disappointing trip. Folks from Hong Kong and the Philippines were told, “Oh well too bad for you”. Shame on Celebrate. They knew in advance that things were not going to go well, and they really just did not care.”
Passenger Complaint: American Cruise Lines Consumer Review December 12, 2017 – “We took a Grand New England cruise with American Cruise Lines in Sept 2017. This was our first time traveling with this company AND it […]
Passenger Complaint: Royal Caribbean Cruise Lines BBB Review May 25, 2018 – “DO NOT WASTE YOUR MONEY. Royal Caribbean will SCAM you, incorrectly order your cruises, and jack their prices up all while saying “there is […]
Passenger Complaint: Royal Caribbean Cruise Lines BBB Review June 8, 2018 – “FALSE ADVERTISING! We received an email stating “buy one get one 50% off, Beverage Package.” We called to have our price adjusted since we […]
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