• Carnival Splendor Complaint
    Carnival Cruise Line

    Carnival Cruise Line BBB Review April 17, 2018

    Passenger Complaint 04/17/18  – Carnival Cruise Line BBB Review April 17, 2018. Was recently on the Splendor from March 31-April 6, this was by the far the worst cruise experience we have ever had. We cruise [...]
  • Holland America Line BBB Review November 18, 2015
    Holland America Line

    Holland America Line BBB Review November 18, 2015

    Passenger Complaint: Holland America Line BBB Review November 18, 2015 – “My mom and I bought an Alaskan cruise to celebrate finishing my Masters degree. We haven’t had a vacation together since 1989 so this was [...]
  • Holland America Line BBB Review July 12, 2015
    Holland America Line

    Holland America Line BBB Review July 12, 2015

    Passenger Complaint:  Holland America Line BBB Review July 12, 2015 – “After more than 40 years of cruising we had the worse experience ever of any cruise and cruise line on Holland American Line’s Eurodam’s [...]
  • Cunard Line Customer Review September 15, 2017
    Cunard Line

    Cunard Line Customer Review September 15, 2017

    Passenger Complaint: Cunard Line Customer Review September 15, 2017 – “We booked the return transatlantic crossing to New York and Halifax Nova Scotia this year on QE2 for 15 nights. My wife and I are very [...]

Carnival Cruise Line

Holland America Line

AMA Waterways

AmaWaterways River Cruise Reviews
AMA Waterways

AMA Waterways Consumer Review December 17, 2016

Passenger Complaint: AMAwaterways Consumer Review December 17, 2016 – “I booked a cruise with AMAwaterways – first mistake – through their designated travel agent Avoya Travel – second mistake. I paid $800 deposit. Six months […]

AMA Waterways Consumer Review June 26, 2016
AMA Waterways

AMA Waterways Consumer Review June 26, 2016

Passenger Complaint: AMA Waterways Consumer Review June 26, 2016 – “This trip covered a long distance, so most of the time is spent on the water. If you want to just cruise down the river, fine. […]

American Cruise Line

American Cruise Lines Consumer Review June 5, 2018
American Cruise Line

American Cruise Lines Consumer Review June 5, 2018

Passenger Complaint: “After two days on the Mississippi River Cruise I had a medical emergency and had to be taken to the hospital at Baton Rouge. There I had emergency surgery. When I called American Cruise […]

Avalon Waterways River Cruises

Avalon Waterways Passenger Review June 3, 2018
Avalon Waterways River Cruises

Avalon Waterways Passenger Review June 3, 2018

Passenger Complaint: Avalon Waterways Passenger Review June 3, 2018 – “This review only relates to the booking process in the UK and not the actual cruise! Why is it that Avalon UK customers appear to be […]

Avalon Waterways Passenger Review May 27, 2017
Avalon Waterways River Cruises

Avalon Waterways Passenger Review May 27, 2017

Passenger Complaint: Avalon Waterways Passenger Review May 27, 2017 – “Avalon wouldn’t quote my agent in Russia and myself exact prices for a cruise 2 months. Kept misquoting. All their office couldn’t answer any of my […]

Avalon Waterways Passenger Review May 11, 2016
Avalon Waterways River Cruises

Avalon Waterways Passenger Review May 11, 2016

Passenger Complaint: Avalon Waterways Passenger Review May 11, 2016 – “In early May, we took a river cruise on Avalon Waterways from Lyon to Arles in France. On the last few days of this cruise, I […]

Celebrity Cruises

Celebrity Cruises Consumer Review February 4, 2018
Celebrity Cruises

Celebrity Cruises Consumer Review February 4, 2018

Passenger Complaint: Celebrity Cruises Consumer Review February 4, 2018 –  “The itinerary on Celebrity Infinity was excellent: Buenos Aires to Ushuaia to Cape Horn to Antarctica to Port Stanley, Falkland, to Puerto Madryn to Montevideo and […]

Costa Cruises

Costa Cruises Consumer Review April 16, 2009
Costa Cruises

Costa Cruises Consumer Review April 16, 2009

Passenger Complaint – Costa Cruises Consumer Review April 16, 2009 –  “Regarding: Costa Fortuna Cruise Experience. Booking: ** $1072.04 and ** $1072.04 Total Amount: $2144.08. Dear Mr. Arison: my name is Corteza ** and my […]

Costa Cruises Consumer Review May 15, 2008
Costa Cruises

Costa Cruises Consumer Review May 15, 2008

Passenger Complaint: Costa Cruises Consumer Review May 15, 2008 – “I will try to make it very brief. If I can be helped, please let me know. Me and a friend booked a weeklong cruise on […]

Costa Cruises Consumer Review October 21, 2005
Costa Cruises

Costa Cruises Consumer Review October 21, 2005

Passenger Complaint: Costa Cruises Consumer Review October 21, 2005 – “When I was travelling from Paris to Mumbai on the 6th of December 2004, I was offloaded because of overbooking and a travel voucher was given […]

Cunard Line

Cunard Line Customer Review January 7, 2018
Cunard Line

Cunard Line Customer Review January 7, 2018

Passenger Complaint: Cunard Line Customer Review January 7, 2018 –  “We were wait listed for a year for a 51 day cruise Southhampton to Sydney. This did not come through and although I was talking to […]

Cunard Line Customer Review May 18, 2017
Cunard Line

Cunard Line Customer Review May 18, 2017

Passenger Complaint: Cunard Line Customer Review May 18, 2017 – “Was transatlantic with Queen Mary 2 August 2016 and return september 2016. On the way from South Hampton to N.Y. people woke up in the middle […]

Cunard Line Customer Review September 15, 2017
Cunard Line

Cunard Line Customer Review September 15, 2017

Passenger Complaint: Cunard Line Customer Review September 15, 2017 – “We booked the return transatlantic crossing to New York and Halifax Nova Scotia this year on QE2 for 15 nights. My wife and I are very […]

Disney Cruise Line

Disney Cruise Line Passenger Review May 30, 2018
Disney Cruise Line

Disney Cruise Line Passenger Review May 30, 2018

Passenger Complaint: Disney Cruise Line Passenger Review May 30, 2018 – “We would like to start off with stating that we were overall disappointed in the cruise. We ordered a photo book which contains 30 of […]

Disney Cruise Line Passenger Review June 10, 2018
Disney Cruise Line

Disney Cruise Line Passenger Review June 10, 2018

Passenger Complaint: Disney Cruise Line Passenger Review June 10, 2018 – “We took a cruise 3/25- 3/29/18 on the Disney Wonder. It was my partner’s end of life cruise, her parents were there, her brother and […]

Grand Celebration Cruises

Grand Circle Cruises

Grand Circle Cruise Line Review March 14, 2016
Grand Circle Cruise Line

Grand Circle Cruise Line Review March 14, 2016

Passenger Complaint: Grand Circle Cruise Line Review March 14, 2016 –  “Grand Circle River Cruise in December, 2015. Paris was attacked by terrorists shortly before we were to leave. Friends and family were extremely concerned and […]

Grand Circle Cruise Line Review October 1, 2015
Grand Circle Cruise Line

Grand Circle Cruise Line Review October 1, 2015

Passenger Complaint: Grand Circle Cruise Line Review October 1, 2015 – “We were booked on a river cruise (Provence/Burgundy) in August. A couple days before the trip my husband got an infection from an insect bite […]

MSC Cruises

MSC Cruises BBB Review March 8, 2018
MSC Cruises

MSC Cruises BBB Review March 8, 2018

Passenger Complaint: MSC Cruises BBB Review March 8, 2018 –  “Copy of a letter written to MSC regarding a refund due not paid. MSC **** North ******* **** *** *********** ** XXXXX Attention: Passenger Relations. March […]

MSC Cruises BBB Review March 8, 2018
MSC Cruises

MSC Cruises BBB Review March 8, 2018

Passenger Complaint: MSC Cruises BBB Review March 8, 2018 –  “My wife and I were very excited about booking our first cruise November 21, 2017 on board the MSC Divina scheduled to sail on January 3, […]

MSC Cruises BBB Review Theft April 13, 2018
MSC Cruises

MSC Cruises BBB Review April 13, 2018

Passenger Complaint: MSC Cruises BBB Review April 13, 2018 – “I had over $200 worth of items stolen from my room. I even reported it to customer service on the ship when I noticed items […]

Norwegian Cruise Line

Norwegian Cruise Line BBB Review Norwegian Breakaway January 7, 2018
Norwegian Cruise Lines

Norwegian Cruise Line BBB Review January 7, 2018

Passenger Complaint: Norwegian Cruise Line BBB Review January 7, 2018 – “I cruised on the Norwegian Breakaway on November 26, 2017 , 7 day cruise. Paid over 5000.00 for my cruise for myself, husband, niece […]

Norwegian Cruise Line BBB Review April 24, 2018
Norwegian Cruise Lines

Norwegian Cruise Line BBB Review April 24, 2018

Passenger Complaint: Norwegian Cruise Line BBB Review April 24, 2018 – “Norwegian Cruise Line ~ NCL: Negligence, Cons, Lies ~ That’s the new acronym for Norwegian Cruise Line. After 61 days, sending two certified letter […]

Norwegian Cruise Line BBB Review Hurricane Irma October 12, 2017
Norwegian Cruise Lines

Norwegian Cruise Line BBB Review October 12, 2017

Passenger Complaint: Norwegian Cruise Line BBB Review October 12, 2018 –  “This is about their refund policy; I am booked for an Eastern Caribbean cruise that was battered by Hurricane Irma. NCL decided to refund our […]

Oceania Cruises

Oceania Cruises Consumer Review April 12, 2018
Oceania Cruises

Oceania Cruises Consumer Review April 12, 2018

Passenger Complaint: Oceania Cruises Consumer Review April 12, 2018 – “My complaint isn’t so much with the ship but with their corporate offices. The ship was ok… The room was extremely small. During my trip I […]

Oceania Cruises Consumer Review June 11, 2018
Oceania Cruises

Oceania Cruises Consumer Review June 11, 2018

Passenger Complaint: Oceania Cruises Consumer Review June 11, 2018 – “Like many people in our age group, my BF and I have always wanted to go to Cuba. After some research, we determined that the best […]

Oceania Cruises Consumer Review June 10, 2018
Oceania Cruises

Oceania Cruises Consumer Review June 10, 2018

Passenger Complaint: Oceania Cruises Consumer Review June 10, 2018 – “I returned 19 days ago from my third Oceania cruise. The first two lived up to the hype. But after the third cruise I will […]

Princess Cruises

Princess Cruises BBB Review Early Bird Discount November 25, 2017
Princess Cruises

Princess Cruises BBB Review November 25, 2017

Passenger Complaint: Princess Cruises BBB Review November 25, 2017 – “We are retired, and booked a “bucket list” cruise with Princess to Hawaii, our second cruise with them (about our 6th in total). We booked/reserved in […]

Princess Cruises BBB Review Buchart Gardens Shore Excursion June 20, 2017
Princess Cruises

Princess Cruises BBB Review June 20, 2017

Passenger Complaint: Princess Cruises BBB Review June 20, 2017 – “Princess Cruises customer support is horrible! If you ever go on a princess cruise you better hope everything goes well. If anything goes wrong they will […]

Princess Cruises BBB Review November 17, 2017
Princess Cruises

Princess Cruises BBB Review November 17, 2017

Passenger Complaint:Princess Cruises BBB Review November 17, 2017 – “An unscrupulous doctor in the spa on the Star Princess pressured my sick wife into purchasing nearly $1200 of spa products when all my wife wanted […]

Royal Caribbean Cruise Line

Seabourn Cruises

Seabourn Cruises Customer Review June 15, 2017
Seabourn Cruises

Seabourn Cruises Customer Review June 15, 2017

Passenger Complaint: Seabourn Cruises Customer Review June 15, 2017 – “We were very happy to book 5 cabins on this ship when we discovered it was designed to be accessible and had multiple levels of accessible […]

Seabourn Cruises Customer Review August 2, 2017
Seabourn Cruises

Seabourn Cruises Customer Review August 2, 2017

Passenger Complaint: Seabourn Cruises Customer Review August 2, 2017 – “My spouse and I sailed on the Seabourn Quest – “21 Day Ultimate Antarctica and Patagonia”, from January 12, 2017 through February 2, 2017. Anyone that […]

Tauck Tours & Cruises

Tauck Cruises Customer Review El Calafate Argentina March 5, 2017
Tauck Tours & Cruises

Tauck Cruises Customer Review March 5, 2017

Passenger Complaint: Tauck Cruises Customer Review March 5, 2017 – “Tauck charged top dollars ($1000 per night) promising top hotels, but delivered horrible low quality dump and food in El Calafate, Argentina. The so-called hotel will […]

Tauck Cruises Customer Review November 3, 2017
Tauck Tours & Cruises

Tauck Cruises Customer Review November 3, 2017

Passenger Complaint: Tauck Cruises Customer Review November 3, 2017 –  “Planned a once in a lifetime vacation with this tour group for my 2 daughters and I. Gave them a deposit of 2700.00 about in Sept. […]

Tauck Cruises Customer Review July 3, 2013
Tauck Tours & Cruises

Tauck Cruises Customer Review July 3, 2013

Passenger Complaint: Tauck Cruises Customer Review July 3, 2013 – “I was on a luxury river cruise and while boarding their tour bus had an accident because no one was there to assist the boarding. I […]

Uniworld Boutique River Cruises

Uniworld Boutique River Cruises Review May 20, 2018
Uniworld Boutique River Cruise

Uniworld Boutique River Cruises Review May 20, 2018

Passenger Complaint: Uniworld Boutique River Cruises Review May 20, 2018″There was a nice bar/seating area at the front of boat but, it was never manned for bar service.. Also, the sun deck of the boat was […]

Uniworld Boutique River Cruises Review April 23, 2018
Uniworld Boutique River Cruise

Uniworld Boutique River Cruises Review April 23, 2018

Passenger Complaint: Uniworld Boutique River Cruises Review April 23, 2018 – “This was our 5th river cruise with Uniworld. The first four were 5 stars, but this cruise did not meet our high expectations. The food […]

Uniworld Boutique River Cruises Review June 6, 2018
Uniworld Boutique River Cruise

Uniworld Boutique River Cruises Review June 6, 2018

Passenger Complaint: Uniworld Boutique River Cruises Review June 6, 2018 –  “We usually book Viking but decided to give Uniworld a try since our travel agent highly recommend it. The overall experience was just ok and […]

Viking River Cruises

Viking River Cruises Customer Review May 1, 2018
Viking River Cruises

Viking River Cruises Customer Review May 1, 2018

Passenger Complaint: Viking River Cruises Customer Review May 1, 2018 – “I’ll start by saying that the Viking Star ship is a beautiful ship. Unfortunately, the attractiveness of the ship was the only good thing about […]

Viking River Cruises Customer Review May 22, 2018
Viking River Cruises

Viking River Cruises Customer Review May 22, 2018

Passenger Complaint: Viking River Cruises Customer Review May 22, 2018 – “The travel pros at Viking may book multiple layovers and faulty connections, so beware, fellow globetrotters. We live in San Francisco near 3 major […]