Cruise Bruise Blog Feed
Passenger Complaint: AMAwaterways Consumer Review December 17, 2016 – “I booked a cruise with AMAwaterways – first mistake – through their designated travel agent Avoya Travel – second mistake. I paid $800 deposit. Six months […]
Passenger Complaint: AMA Waterways Consumer Review June 26, 2016 – “This trip covered a long distance, so most of the time is spent on the water. If you want to just cruise down the river, fine. […]
Passenger Complaint: AMA Waterways Consumer Review December 17, 2016 – Cost too much to go around puking my guts up all over the deck so there really was no value I could have got drunk […]
Passenger Complaint: American Cruise Lines Consumer Review November 15, 2017 – “The rooms were dirty beyond belief. The rooms were supposed to be large, over 200 square feet and were barely 140 square feet. Filthy bathroom, […]
Passenger Complaint: “After two days on the Mississippi River Cruise I had a medical emergency and had to be taken to the hospital at Baton Rouge. There I had emergency surgery. When I called American Cruise […]
Passenger Complaint: American Cruise Lines Consumer Review January 17, 2018 – “We were on the New Year’s 2017 Historic South & Golden Isles Cruise from Charleston, SC to Amelia Island, FL. The ship was already infected […]
Passenger Complaint: Avalon Waterways Passenger Review May 11, 2016 – “In early May, we took a river cruise on Avalon Waterways from Lyon to Arles in France. On the last few days of this cruise, I […]
Passenger complaint: Avalon Waterways Passenger Review November 8, 2017 – “The crew were very nice, the problem was the docking of the boat, always hooked up 1 foot next to another or sandwiched between two boats. […]
Passenger Complaint: Avalon Waterways Passenger Review May 27, 2017 – “Avalon wouldn’t quote my agent in Russia and myself exact prices for a cruise 2 months. Kept misquoting. All their office couldn’t answer any of my […]
Passenger Complaint: Celebrity Cruises Consumer Review February 17, 2018 – “Promised great ports and wildlife with visits to penguin rookeries. None of this happened. The boat had propulsion issues which had been identified for years. In […]
Passenger Complaint: Celebrity Cruises Consumer Review May 30, 2018 – “We are on the Celebrity Equinox Caribbean Cruise and one of our port of calls was Punta Cana. We got to the port at 7 […]
Passenger Complaint: Celebrity Cruises BBB Review March 12, 2016 – Celebrity Cruises endorses Diamonds International as a recommended merchant but that was not my experience. I wonder how much revenue/kickback money Celebrity gets from ****** […]
Passenger Complaint – Costa Cruises Consumer Review April 16, 2009 – “Regarding: Costa Fortuna Cruise Experience. Booking: ** $1072.04 and ** $1072.04 Total Amount: $2144.08. Dear Mr. Arison: my name is Corteza ** and my […]
Passenger Complaint: Costa Cruises Consumer Review May 15, 2008 – “I will try to make it very brief. If I can be helped, please let me know. Me and a friend booked a weeklong cruise on […]
Passenger Complaint: Costa Cruises Consumer Review October 21, 2005 – “When I was travelling from Paris to Mumbai on the 6th of December 2004, I was offloaded because of overbooking and a travel voucher was given […]
Passenger Complaint: Cunard Line Customer Review September 15, 2017 – “We booked the return transatlantic crossing to New York and Halifax Nova Scotia this year on QE2 for 15 nights. My wife and I are very […]
Passenger Complaint: Cunard Line Customer Review May 18, 2017 – “Was transatlantic with Queen Mary 2 August 2016 and return september 2016. On the way from South Hampton to N.Y. people woke up in the middle […]
Passenger Complaint:Cunard Line Consumer Review December 28, 2011 – ” There was a fire on deck 12 at 900PM on our way back from Quebec on the Queen Mary 2. Cunard is trying to hide […]
Passenger Complaint: Disney Cruise Line Passenger Review May 30, 2018 – “We would like to start off with stating that we were overall disappointed in the cruise. We ordered a photo book which contains 30 of […]
Passenger Complaint: Disney Cruise Line BBB Review September 22, 2017 – “My family was on the Disney fantasy cruise Sept 2, 2017 Disney made the decision to endanger everyone in my family lives, by making everyone […]
Passenger Complaint: Disney Cruise Line Passenger Review June 10, 2018 – “We took a cruise 3/25- 3/29/18 on the Disney Wonder. It was my partner’s end of life cruise, her parents were there, her brother and […]
Passenger Complaint: Grand Celebration Cruises Consumer Review May 30, 2018 – “I originally was called “out of the blue” in April 2017 and sold a cruise for two in the amount of $396 to the […]
Passenger Complaint: Grand Celebration Cruises Consumer Review August 8, 2017 – “Was originally scheduled to stay in a nice 4 star hotel, crusline changed hotel stay to a 2 star hotel and didnot notify me. I […]
Passenger Complaint: Grand Celebration Cruises Consumer Review June 12, 2017 – “The food was bland, the ice cream was watery, there was no hot chocolate anywhere on board. They tried to nickel and dime us for […]
Passenger Complaint: Grand Circle Cruise Line Review October 1, 2015 – “We were booked on a river cruise (Provence/Burgundy) in August. A couple days before the trip my husband got an infection from an insect bite […]
Passenger Complaint: Grand Circle Cruise Line Review September 21, 2015 – “I was on one of their optional tours to go to Linz, Austria and then on to Salzburg for an optional tour. I was left […]
Passenger Complaint: Grand Circle Cruise Line Review March 14, 2016 – “Grand Circle River Cruise in December, 2015. Paris was attacked by terrorists shortly before we were to leave. Friends and family were extremely concerned and […]
Passenger Complaint: MSC Cruises BBB Review March 8, 2018 – “Copy of a letter written to MSC regarding a refund due not paid. MSC **** North ******* **** *** *********** ** XXXXX Attention: Passenger Relations. March […]
Passenger Complaint: MSC Cruises BBB Review March 8, 2018 – “My wife and I were very excited about booking our first cruise November 21, 2017 on board the MSC Divina scheduled to sail on January 3, […]
Passenger Complaint: MSC Cruises BBB Review April 13, 2018 – “I had over $200 worth of items stolen from my room. I even reported it to customer service on the ship when I noticed items […]
Passenger Complaint: Norwegian Cruise Line BBB Review January 7, 2018 – “I cruised on the Norwegian Breakaway on November 26, 2017 , 7 day cruise. Paid over 5000.00 for my cruise for myself, husband, niece […]
Passenger Complaint: Norwegian Cruise Line BBB Review October 12, 2018 – “This is about their refund policy; I am booked for an Eastern Caribbean cruise that was battered by Hurricane Irma. NCL decided to refund our […]
Passenger Complaint: Norwegian Cruise Line BBB Review April 24, 2018 – “Norwegian Cruise Line ~ NCL: Negligence, Cons, Lies ~ That’s the new acronym for Norwegian Cruise Line. After 61 days, sending two certified letter […]
Passenger Complaint: Oceania Cruises Consumer Review June 10, 2018 – “I returned 19 days ago from my third Oceania cruise. The first two lived up to the hype. But after the third cruise I will […]
Passenger Complaint: Oceania Cruises Consumer Review June 11, 2018 – “Like many people in our age group, my BF and I have always wanted to go to Cuba. After some research, we determined that the best […]
Passenger Complaint: Oceania Cruises Consumer Review April 12, 2018 – “My complaint isn’t so much with the ship but with their corporate offices. The ship was ok… The room was extremely small. During my trip I […]
Passenger Complaint:Princess Cruises BBB Review November 17, 2017 – “An unscrupulous doctor in the spa on the Star Princess pressured my sick wife into purchasing nearly $1200 of spa products when all my wife wanted […]
Passenger Complaint: Princess Cruises BBB Review November 25, 2017 – “We are retired, and booked a “bucket list” cruise with Princess to Hawaii, our second cruise with them (about our 6th in total). We booked/reserved in […]
Passenger Complaint: Princess Cruises BBB Review June 20, 2017 – “Princess Cruises customer support is horrible! If you ever go on a princess cruise you better hope everything goes well. If anything goes wrong they will […]
Passenger Complaint: Royal Caribbean Cruise Lines BBB Review May 25, 2018 – “DO NOT WASTE YOUR MONEY. Royal Caribbean will SCAM you, incorrectly order your cruises, and jack their prices up all while saying “there is […]
Passenger Complaint: Royal Caribbean Cruise Lines BBB Review January 30, 2018 – “I booked a 7 night Bahamas cruise on August 31 to September 7 ,I tried to make a payment on the 25th and couldn’t […]
Passenger Complaint: Royal Caribbean Cruise Lines BBB Review June 8, 2018 – “FALSE ADVERTISING! We received an email stating “buy one get one 50% off, Beverage Package.” We called to have our price adjusted since we […]
Passenger Complaint: Seabourn Cruises Customer Review August 2, 2017 – “My spouse and I sailed on the Seabourn Quest – “21 Day Ultimate Antarctica and Patagonia”, from January 12, 2017 through February 2, 2017. Anyone that […]
Passenger Complaint: Seabourn Cruises Customer Review June 15, 2017 – “We were very happy to book 5 cabins on this ship when we discovered it was designed to be accessible and had multiple levels of accessible […]
Passenger Complaint: Seabourn Cruises Customer Review November 25, 2016 – “After paying $40,000 for a cruise we were shocked that it was $400 extra for internet, the food was very average and not up to the […]
Passenger Complaint: Tauck Cruises Customer Review July 3, 2013 – “I was on a luxury river cruise and while boarding their tour bus had an accident because no one was there to assist the boarding. I […]
Passenger Complaint: Tauck Cruises Customer Review November 3, 2017 – “Planned a once in a lifetime vacation with this tour group for my 2 daughters and I. Gave them a deposit of 2700.00 about in Sept. […]
Passenger Complaint: Tauck Cruises Customer Review August 3, 2015 – “My friend and I paid for a very expensive tour of Southern France that was taunted as an experience of gourmet food and wine of France. […]
Passenger Complaint: Uniworld Boutique River Cruises Review April 23, 2018 – “This was our 5th river cruise with Uniworld. The first four were 5 stars, but this cruise did not meet our high expectations. The food […]
Passenger Complaint: Uniworld Boutique River Cruises Review April 29, 2018 – “The furniture & furnishings are dated and uncomfortable. You are on a cruise; there is not a single comfortable chair or sofa in the lounge. […]
Passenger Complaint: Uniworld Boutique River Cruises Review June 6, 2018 – “We usually book Viking but decided to give Uniworld a try since our travel agent highly recommend it. The overall experience was just ok and […]
Passenger Complaint: Viking River Cruises Customer Review May 9, 2018 – “Wish I could give negative stars because 1 star is VERY generous! Viking Cruises is a sad excuse of a company & are complete […]
Passenger Complaint: Viking River Cruises Customer Review March 25, 2018 – “In September 2017, my husband and I enthusiastically booked our second Viking River Cruise for the end of June 2018. We are booked on a […]
Passenger Complaint: Viking River Cruises Customer Review June 9, 2018 – “Nice crew, BAD room – Nobody told us that rooms in the rear of the ship would be sub par due to engine noise […]
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