MSC Cruises

BBB History as of January 1, 2011:

Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
Factors that lowered this business' rating include:

•Length of time business has been operating.
•11 complaints filed against business
•Failure to respond to one complaint filed against business.
•BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula's smallest size classification.

Factors that raised this business' rating include:
•BBB has sufficient background information on this business.

BBB processed a total of 11 complaints about this company in the last 36 months. Of the total of 11 complaints closed in 36 months, 7 were closed in the last year.

These complaints concerned :
3  regarding Advertising Issues 
1  regarding Contract Issues 
2  regarding Customer Service Issues 
4  regarding Sales Practice Issues 
1  regarding Service Issues 

These complaints were closed as: 
4  Resolved 
5  Administratively Closed 
2  No Response

File A Complaint Against MSC Cruises With The BBB
MSC Cruises
Customer Service Ratings And
Cruise Ship Complaint Resolution Center
MSC Cruises  Better Business Bureau File

BBB History January 1, 2012 to May 1, 2013 click here for an explanation of the image below